App — Feedback
Bug reports + feature requests + general feedback. Internal triage queue.
| Field | Value |
|---|---|
| Status | GA |
| Owner | @aphaiboon |
| Sidekick-accessible | Write |
What it is
Section titled “What it is”A unified intake for any feedback — bug reports, feature requests, security concerns, general thoughts. Replaces “DM the founder” with a tracked queue.
Built-in app (isFixed: true) — not toggleable in Marketplace. Always available in the sidebar.
Surface
Section titled “Surface”- Submit form — title, description, type (bug/feature/feedback), optional severity
- Triage view — admin-only, all submissions filterable by status
- Detail view — comments + status transitions
Sidekick integration
Section titled “Sidekick integration”- Tool:
submit_feedback— user can ask Sidekick to “file a bug for X” and it’ll create with appropriate context - Tool:
update_feedback(admin only)
Data model
Section titled “Data model”| Table | Purpose |
|---|---|
feedback_items | Submissions |
feedback_comments | Discussion thread |
feedback_assignments | Triage owner per item |
Status workflow
Section titled “Status workflow”| Status | Means |
|---|---|
| New | Just submitted |
| Triaged | Acknowledged, severity set |
| In Progress | Being worked on |
| Resolved | Done — linked to PR / ADR / runbook |
| Won’t Do | Not in scope — with reason |
| Archived | Old |
Related incidents
Section titled “Related incidents”Related
Section titled “Related”- App — Sidekick — file feedback via Sidekick
- Engineering → Incidents — when a feedback item becomes a postmortem
- Vulnerability Disclosure Policy — security routes here, not generic feedback
- GTM → Customer Success — primary user of triage view